Human Resources

The human resources team within a company is an often an underappreciated department.

The human resources team within a company is an often an underappreciated department.  In some firms, the HR team are there to resource and attract talent and in other businesses they are kept at arm’s length for most activities, not least recruitment. When in the work place, the idea of the human resources team, or personnel department is seen by many as a fearful place.

If you are seen going to HR it is either because you are complaining about something, you have a grievance about somebody in your team, or you are potentially unable to carry out the tasks that you are required to do.  On this basis, it is not hard to see why the departments are always on the back foot.

Let’s go back to the recruiting scenario; A hiring manager is looking to fill a void in their team.  The work load has, or is in the process of building up, and the hiring manager is beginning to feel the pressure.

In my experience, in a lot of instances the recruiting manager is under time constraints that means the messages do not go through to the resourcing team, which then causes further delays, frustration’s and confusion.  To add to all of this, the ‘business as usual’ work, such as employee engagement, compensations & benefits, staff appraisals and general “keeping everybody right”, is all of a sudden derailed.

To add to this, word is out that the company is recruiting and boom, you have half of the consultancy market hounding for a chance to work on the vacancy (which again takes away valuable resources and time from the job in hand).  What is the solution?

A friend of mine, a short while ago was talking to me about their day (this person incidentally works within a large complex business, in their HR team).  They told me that one of the employees had passed away whilst at work.  The complexities started to unravel.

“I took some time out of the week to visit the bereaved family and help them sort out banking admin, funeral arrangements and general emotional support.  This individual then proceeded to tell me about a colleague who had come storming into their room, demanding answers to why their position hadn’t been filled. “

Communication! For me, this sums up the corporate world in a word.  Obviously you cannot, in a position of authority and classified information tell the world about it, however respect is an important attribute to have in business.  If the hiring manager had of even asked, how are you? How has your day been? And then enquire about the status of the current requirement, it could have resulted in at least two employees leaving work that day with a more positive mind set.

Communication! For me, this sums up the corporate world in a word.  Obviously you cannot, in a position of authority and classified information tell the world about it, however respect is an important attribute to have in business.  If the hiring manager had of even asked, how are you? How has your day been? And then inquire about the status of the current requirement, it could have resulted in at least two employees leaving work that day with a more positive mind set.

So in short, I guess what I am trying to say is, think about your colleagues, whether they be HR, Legal, business support and think; how would I want to be approached if the shoe was on the other foot.

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